Q Can I swim with my dog?
A No, due to health and safety and insurance issues, you can't swim with your dogs.

Q Can I feed my dog before swimming?
A It is recommended that you don't feed your dog 2 hours either side of swimming.

Q What is the price for a session?
A It costs £22 for a half hour session, and +£12 for each extra dog in the same half hour session.
Q How long is the session and do I have to book?
A The session is half an hour and you do have to book

Q How do I book a session?
A Please book your session by phoning 07798 652991. It is not possible to book an appointment online.

Q. Will there be any other dogs swimming with mine?
A No, every session is one on one, unless you have more than one dog or unless your dogs' friends want to join him/her for a pool party.

Q What happens in the session?
A On your first session, a record card with your dogs' details is written up; your dog is fitted with a buoyancy aid, collar and lead. We introduce the dog to the pool via the ramp, if the dog is nervous or unable to enter the pool via the ramp, then with the owners' help the dog is slowly lifted and lowered into the pool. The owner walks round the pool and the dog follows swimming. The dog usually spends two to three minutes in the pool then he/she is helped out of the pool and has a rest on the side of the pool. The dog is then helped back into the pool and spends another two to three minutes swimming round, the dog is helped out and the buoyancy aid, collar and lead is removed. The owner is advised to replace their own collar and lead so the do doesn't run round the pool.
The owner then dries the dog, pays for the appointment and then books for the next appointment.

Q Why does my dog only spend 2 x 3 minutes in the pool?
A A six minute swim is the equivalent of a five mile walk without the stress and strain on the joints and muscles, we always start the dog off slowly, the times depend on the fitness and health of the dog. Each session is individually assed to the dogs needs.

Q What facilities are there for my dog?
A The pool is 20 feet x 15 feet and around 5 feet 7 inches deep, the pool is heated, chlorinated and filtered 24/7. We have a sloping ramp with access for the dogs to enter and exit the pool. We have a small supply of soft and squeaky toys. We have life jackets for all sizes of dogs, to help the dog with confidence and safety.

Q What do I need to bring with me?
A Please bring towels for your dog. Please wear suitable clothing - as you may possibly get wet.

Q What will happen if I am late or miss an appointment?
A If you're late, if we have time we will start the swim but your dogs(s) will be required to leave the pool area on time to enable the next client's appointment to start punctually.
Missed appointments - the full charge will apply.

Q How long has the pool been open?
A It was one of the first hydrotherapy pools opened in this country and was established in 1996.

Q Can I be sure my dog will receive the very best care whilst using the pool?
A Most certainly. The owner, Julie Kolaj was a pioneer in the field of canine hydrotherapy and developed many of the techniques used today.

Q What qualifications do the caninehydrotherapists have?
A At the present time. There are no official qualifications for the canine hydrotherapy. For this reason, Julie insists her hydrotherapists have 3 years full-time practical training working with all breeds of dog, treating a wide range of ailments and embracing the techniques perfected by her, before they are considered qualified.

Q Is the large in-ground pool you use better for my dog than the small tank pools I've heard of?
A Yes, we believe a large in-ground pool of a rectangular shape to be superior, due to the space this affords. Dogs are able to swim freely, moving forward through the water stretching their limbs fully, this enables the canine hydrotherapist to assess each dog individually, monitoring the extension/flexion of each limb, the tilt of the hips and the stability of the spine. 'Reading' a dog in this way tells the hydrotherapist much about the underlying musculoskeletal function. This important assessment is not easy in the restrictive confines of the small tank type pool.